Business Security

Verified Response vs. Video Verification

By June 1, 2017 February 12th, 2019 No Comments

Verified Response and Video Verification are terms that are used a lot in the security industry, but you might not have heard them or you may be unaware of what they mean.  Let’s break these two terms down.


Verified Response

Verified Response means that the police agency needs to have proof that the alarm occurring is not a false alarm before they will respond.  This can be done in a few ways.  Either someone needs to be on the property to verify that a crime was or is being committed or your alarm system needs to have verification capabilities and the alarm monitoring center has video or audio that suggests a crime is occurring on the property. Police agencies that have adopted Verified Response will still respond to panic, duress and hold-up alarm signals.

The reason some police agencies have adopted the Verified Response policy is because on average over 90% of burglar alarms end up being false alarms.  False alarms happen due to improper installation of the alarm system, faulty systems and user error. Again, it is not a policy that many police agencies and cities have approved, but you should check with your local police department to see what their protocol is.


Video Verification

Video Verification means that the monitoring company has video proof that the burglar alarm is not a false alarm.  There a many systems out there that have these capabilities. When an alarm is triggered the central station operator can view a video clip of what caused the alarm.  Video Verification has many benefits including a quicker response time from the authorities with a verified alarm and a better chance of a suspect being apprehended at the scene.  There are cost-effective ways to get Video Verification in your home or business now.


We hope this article gave you a better understanding of Verified Response vs. Video Verification!