Video Verification

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What is Video Verification?

Video verified alarms offer visual proof that someone is on your property when they shouldn’t be. Police respond with high priority and the likelihood they will catch the intruder at the scene increases greatly.

What systems can support Video Verification?

All camera systems we offer support video verification functions and are upgradeable to include video verification at any time.  We may or may not be able to add video verification to existing camera systems.

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How it works.

Video verification is customer-driven based on your businesses hours and activities.  We will dispatch the police only when the site should be clear, reducing false alarms and disruption during work hours.  If footage indicates an animal instead of human presence we can disregard the alarm.

Stop Notification Fatigue:

Video verification helps prevent notification fatigue. All alarm triggers are sent in with a video clip to our central station and our professional dispatch operators will alert you when the alarm is real, but won’t bother you if it’s only an animal.

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AvantGuard Monitoring.

A monitored security system matters. AvantGuard makes sure the proper authorities are notified and dispatched to your home when the alarm goes off.

  • UL Listed.
  • CSAA Five Diamond Awarded.
  • Landline, Internet, or Cellular Monitoring.
  • Can monitor any security system.
  • Industry trained and certified Dispatch Operators.

Frequently Asked Questions

What is Video Verification?

Video Verification means that the monitoring company has video proof that the burglar alarm is not a false alarm.  This process is as follows:

  1. An alarm is triggered
  2. A video clip is recorded on site
  3. The clip is sent to the central station with the alarm trigger
  4. The dispatch operator assesses whether a burglary or other emergency is occurring
  5. If needed the alarm event is dispatched to the authorities and it is given higher priority than a traditional alarm signal.

Law Enforcement Agencies appreciate verified alarms because they want to catch criminals and crimes in progress as much as the property owner does. There are many surveillance systems that have video verification capabilities and depending on your current system it is possible that the service can be a simple add-on.

What is Verified Response?

Verified Response means that the police agency needs to have proof that the alarm occurring is not a false alarm before they will respond. This can be done in a few ways.  Either someone needs to be on the property to verify that a crime was or is being committed – or – your alarm system needs to have verification capabilities and the alarm monitoring center has video or audio that suggests a crime is occurring on the property. Police agencies that have adopted Verified Response will still respond to panic, duress and hold-up alarm signals.  Some cities began adopting Verified Response policies around 2010 because around 98% of alarms end up being false alarms. False alarms happen due to improper installation of the alarm system, faulty systems and user error. It is not a policy that many police agencies and cities have approved (San Jose adopted and then later dropped this policy) but you may want to check with your local district to see if this is a policy they have in place.

What Are The Benefits of Video Verification?

There are many benefits to having a Video Verification system. Your camera detects and records real-time motion events and Matson Alarm notifies the authorities of any unauthorized activity. Authorities can respond more quickly, increasing the likelihood of criminal capture and arrest.

Do I Need To Upgrade My Equipment?

You may need to upgrade your equipment depending on who initially installed your equipment and what type of equipment you currently have. Security consultations are always free, please call us or contact us at sales@matsonalarm.com.

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